How To Get Help

For technological questions about Canvas, contact Information Technology Services at

For pedagogical questions or to schedule a live Zoom session with CLT staff, submit a Faculty Help Request Form. One of our Canvas experts will respond promptly.

CLT Support

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ITS Help Desk

Phone and live chat support will be available round-the-clock from Instructure starting in January 2022.

After Hours Support

As part of ODU’s contract with Instructure, all students, staff, and faculty have access to Instructure’s support services, including a 24-hour Canvas Support Hotline at 1-877-575-6559. You can also chat with a live representative

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Chat with Canvas

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